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Need to make a claim?
Before making a claim you will need to complete the appropriate claim form by clicking one of the links to the right.
Alternatively call the claims handlers directly. You will need your policy number to hand.
Office hours are Monday to Friday 9am to 5pm.
For Single Trip, Annual Multi Trip, Activities & Backpacker call:
ONE Claims on 01992 708708
Download Claim Forms
For Single Trip, Annual Multi Trip, Activities & Backpacker:
Travel Delay and Journey Continuation
Medical Expenses / Curtailment
Cancellation / Loss of Deposit
Personal Effects / Money
Personal Liability
Annual Multi Trip
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Single Trip Travel
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Important Information & Privacy Policy
OUL Direct is a trading name of Ancile Insurance Group Ltd. Ancile Insurance Group Ltd - All rights reserved © 2007. Registered in England, Company No 05429313 Ancile Insurance Group Ltd is authorised and regulated by the Financial Services Authority - no. 471641 Registered Office: East Wing Goffs Oak House, Goffs Lane, Goffs Oak, Herts, EN7 5BW