How do I cancel my policy?

E-Mail OUL Direct at mail@ouldirect.com, confirming that you wish to cancel your policy and provide the following information:

Policy Number

Date you purchased the policy

Your reason for cancellation

Your confirmation that you have not travelled since your purchased the policy

Your conformation that you have not claimed or do not intend to claim under the policy

And a contact telephone number

Remember, we guarantee to respond within 24 hours for queries received Monday to Thursday and by midnight Monday for queries received Friday to Sunday. If we don't we will send you a £10 Marks & Spencer gift voucher.