Frequently Asked Questions about OUL Direct

OUL Direct insurance for all your holiday and travel needs

OUL Direct for all your travel insurance

OUL Direct - the online travel insurance specialists

Below are some frequently asked questions. Click on a question to find the answer.

1.	Does the insurance cover Swine Flu?
2.	Can I contact OUL Direct by telephone?
3.	When and How will I receive my Policy Documents from OUL Direct?
4.	I have a pre-existing medical condition. Will this be covered under my OUL Direct Travel Policy?
5.	I do not live in the UK and/or I am not a resident of the UK - can I get cover with OUL Direct?
6.	What if I want to cancel my travel insurance policy?
7.	How do I cancel my policy?
8.	Do I need to take my travel insurance policy with me when I travel?
9.	How do I make an amendment to a Policy I have already purchased?
10.	Annual Multi Trip Policies - Can couples travel independently?
11.	Annual Multi Trip Policies - Can children travel independently?
12.	Annual Multi Trip Policies - How many days can each trip be and is there a maximum number of trips/days I can take in a year?
13.	Annual Multi Trip Policies - What is the number of days winter sports covered when I have purchased an annual policy including winter sports?
14.	Am I covered when I am pregnant?

Do I need to take my travel insurance policy with me when I travel?

Yes, definitely, absolutely.
Your policy contains critical information on things like what to do in the case of a medical emergency abroad, it gives you the full details on what you are covered for and what you are not covered for.

Annual Multi Trip | Single Trip Travel | Important Information & Privacy Policy

OUL Direct is a trading name of ONE Underwriting Ltd. ONE Underwriting Ltd - All rights reserved © 2007. Registered in England, Company No 05429313 ONE Underwriting Ltd is authorised and regulated by the Financial Services Authority - no. 471641 Registered Office: 1-4 Limes Court, Conduit Lane, Hoddesdon, Herts, EN11 8EP