About us – OUL Direct

OULdirect.com is proud to provide cheap travel insurance online to residents of the UK.

OUL Direct travel insurance is only available to buy online. This enables us to keep our costs down and pass those savings on to you.  Although we don’t sell travel insurance policies over the phone, we are available if you need help and assistance, we will quickly respond to your queries by email from our office in Essex.

Simply complete our enquiry form and we aim to respond to your message within 24 hours (Monday to Thursday) and by midnight Monday for queries received Friday to Sunday (excluding bank holidays).

Our travel insurance is underwritten by Travel Insurance Facilities and Insured by White Horse Insurance Ireland dac. 

Travel Insurance Facilities are authorised and regulated by the Financial Conduct Authority (FCA Register number is 306537). 

White Horse Insurance Ireland dac is registered in Ireland No. 306045. White Horse Insurance Ireland dac’s Registered Office is First Floor, Rineanna House, Shannon Free Zone, Shannon, County Clare, Republic of Ireland. White Horse Insurance Ireland dac is authorised and regulated by the Central Bank of Ireland. Deemed authorised by the Prudential Regulation Authority and subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. The nature and extent of consumer protections may differ from those for firms based in the UK. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website, our FRN is 203320.

We also have a range of optional extras which are underwritten by different insurers, please see your policy wording for details.

OUL Direct is a trading name of Ancile Insurance Group Ltd.

Ancile Insurance Group Ltd, Registered Office: Kao Hockham Building, Edinburgh Way, Harlow, Essex CM20 2NQ, is authorised and regulated by the Financial Conduct Authority. Our Financial Services Register number is 471641.

You can check this on the Financial Services Register by visiting the FCA’s website http://www.fsa.gov.uk/register/home.do or by contacting the FCA on 0800 111 6768.